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PRIVACY POLICY

Layla Moon Author

 

Effective Date: March 1st 2025

Layla Moon ("we," "us," or "our") values your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.laylamoonauthor.com, make purchases, or engage with our services. By using this website, you agree to the terms outlined in this Privacy Policy.

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Information We Collect

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We collect and manage personal information provided by you when you visit, use, or make a purchase on our website. The types of personal information we collect include:

  • Personal Identification Information: Name, email address, mailing address, phone number, and payment information (e.g., credit card details).

  • Usage Data: Information about how you interact with our website, including IP addresses, browser type, device information, and browsing activity.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance user experience and improve our website's functionality.
     

How We Use Your Information
 

We use the personal information we collect for the following purposes:

  • To Process Orders: We use your information to process and fulfill your orders, including shipping, billing, and customer service.

  • To Improve Customer Service: We may use your information to respond to your enquiries and provide support.

  • To Personalise Your Experience: We may use the information to tailor content and recommendations specific to your preferences

  • To Send Promotional and Marketing Communications: If you have opted in, we may send promotional emails, newsletters, or product updates. You can opt out of these communications at any time.

  • For Internal Analytics: We use your information to track website performance, identify trends, and improve your overall experience.
     

Sharing Your Information
 

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, shipping carriers, marketing platforms) to help us run our business and provide services. These service providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from government authorities or regulatory bodies, such as law enforcement.
     

Security Of Your Information
 

We are committed to protecting your personal data and implement a range of security measures to prevent unauthorised access, modification, or disclosure of your information. These measures include secure socket layer (SSL) technology, encryption, and regular security audits.

While we take reasonable steps to safeguard your personal information, no data transmission or storage method is 100% secure. Therefore, we cannot guarantee absolute security.

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